AI, demystified. One post at a time.

Plain-language notes on using AI in a small business: prompt tips, automation ideas, and honest takes on what's worth your time.

September 15, 2026 · 4 min readWhen is it worth training the whole team in AI?An honest answer from someone who sells training, including the four situations where you shouldn't book anything at all.workshoptrainingopinionSeptember 8, 2026 · 4 min readWhat actually happens in a free workflow auditPeople don't book things they don't understand. Here's how the thirty minutes go, what you're left with afterwards, and where I actually make my money.workflow-auditsmall-businessai-basicsAugust 13, 2026 · 4 min readAI wrote it, but it didn't sound like me. How to fix the toneThe most common complaint about AI text is that it reads flat and generic. It's fixable, and it takes about ten minutes once.promptingcontentproductivityAugust 3, 2026 · 4 min readThree things to automate before the autumn rushAugust has something September doesn't: room to breathe. Three automations you can set up while it's still quiet, so they're already running when the pressure arrives.automationsmall-businessseasonalJuly 28, 2026 · 4 min readIs it safe to put customer data into AI? An honest guideThe biggest quiet brake on AI adoption is worry about privacy and GDPR. Here are honest answers, without the scare tactics and without pretending it's all simple.ai-basicsgdprsmall-businessJuly 25, 2026 · 4 min readThe AI tools worth paying for in 2026 (and the ones you can skip)Everyone's drowning in tool recommendations right now. Here's the one question I ask before paying for any AI tool, and which categories actually earn their keep.toolsai-basicssmall-businessJune 24, 2026 · 3 min readStop writing the same email over and overThe time doesn't leak in your hard emails. It leaks in the dull, repetitive ones you rewrite from scratch every time. Here's how I stop doing that.productivitypromptingautomationJune 20, 2026 · 2 min readFive prompt tips that save you an hour a dayYou don't need to learn anything complicated to get good answers from AI. Five small habits that make the difference, with examples you can copy.promptingproductivityJune 12, 2026 · 2 min readAI for local businesses: where to startYou don't need to understand the tech to get value from AI. Three concrete places to start this week, with examples for a shop, a clinic, and a service business.small businessautomation